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cultural adaptability

Cultural Adaptability – Using Behavioral Intelligence to Connect Across Cultures

In an ever-growing global workplace, people’s ability to work across cultures is now an essential skill. Culture is a main driver of behavior and can create intersections of misunderstanding and miscommunication. Understanding the defining characteristics of culture, learning to be more aware of its influence on behavior, and exploring strategies to become more adaptable gives[…]

Body Language and Relationship Building

If you are not careful, your body will betray you. That was the message of a recent talk I gave at the Association for Talent Development – Detroit Chapter’s Top Trainer Throwdown competition. While I was honored to win the title of “2017 Top Trainer,” I was more pleased that people were interested in understanding[…]

Investing in People: Talent Development as a Sustainable Business Practice

In today’s marketplace, the competition over attracting and retaining talented employees is fierce. With so many options, it is the workforce marketplace that is driving innovative approaches to create a career experience that is more than just a paycheck. There is a unique opportunity for businesses to make an investment that can pay dividends year[…]

Behaviorally Intelligent Listening Skills

Last week I was invited to give a talk on a variety of topics including Dynamic Listening Skills. One of my preferred methods to use is a tactic called, “What if?” This is a simple exercise where the person makes “what if” statements and uses them to drive new ideas or concepts. For example: What[…]