What is Behavioral Intelligence? For anyone who participates in training with us, works with our marketing division, or simply has a conversation with one of our team members, you will hear the term Behavioral Intelligence. It’s the foundation of our company and it guides everything we do. With that said, you might be wondering what[…]
While many people consider having a website for their business a necessity in today’s digital world, few consider what the purpose of it is. Purpose drives strategy; without a central purpose to your website, there is a chance you are wasting your best opportunity to connect with customers. In our 15 years of building websites,[…]
We all experience dealing with difficult people at times. Ok, maybe more like every day. Some we seriously want to punch in the throat. These are the types of individuals who are seemingly always working to get under our skin. Like it or not, dealing with difficult people has real-world consequences for our health, our[…]
A behaviorally intelligent approach to handling sexual harassment claims Reporting sexual harassment can be uncomfortable for all parties concerned. It takes courage for someone to step forward, and compassion and empathy are necessary. There can also be legal ramifications and responsibilities for the person who is approached with the complaint. This is a short guide[…]
In an ever-growing global workplace, people’s ability to work across cultures is now an essential skill. Culture is a main driver of behavior and can create intersections of misunderstanding and miscommunication. Understanding the defining characteristics of culture, learning to be more aware of its influence on behavior, and exploring strategies to become more adaptable gives[…]
If you are not careful, your body will betray you. That was the message of a recent talk I gave at the Association for Talent Development – Detroit Chapter’s Top Trainer Throwdown competition. While I was honored to win the title of “2017 Top Trainer,” I was more pleased that people were interested in understanding[…]
I will never forget an interaction that I had long ago where a good friend of mine invited me to join him at a local event where he would introduce me to some powerhouse prospects. It was a scorching hot day in July and the event was an outdoor charity festival. Of course, I was[…]
Whenever I am hired as a professional coach, time management is one of the highest priorities for nearly every client. We all wish for an extra hour or two, but we know there are only 24 hours in a day. A behaviorally intelligent approach to time management may help you use the time you have[…]
Last week I was invited to give a talk on a variety of topics including Dynamic Listening Skills. One of my preferred methods to use is a tactic called, “What if?” This is a simple exercise where the person makes “what if” statements and uses them to drive new ideas or concepts. For example: What[…]
Here we are, 1 full month into 2018. It may seem like only yesterday you made a commitment to accomplish new goals, take on new challenges, and make resolutions for a better you. How are they going so far? Well, if you are like a majority of people, right about now is the time when[…]